Answer naturally
Uses the approved business identity and knowledge.
Managed AI Front Desk
A receptionist that answers while your team is working.
Handle routine calls, scheduling, lead intake, and approved follow-up without sending every caller to voicemail or interrupting the person doing the work.
Configured for the business
Private testing before launch
Managed by SwrlSite
Live call flowDemo data
I need a service visit tomorrow.
I can check the approved openings. What type of service do you need?
A water-heater inspection.
There is an opening tomorrow at 10:30 AM. Would you like me to reserve it?
Lead and appointment preparedThe service request, urgency, contact details, and selected time are summarized for the business.
Try it before we talk
A real demonstration line is available.
Ask about SwrlSite, try to schedule, interrupt the agent, or correct a detail. The greeting identifies the agent as AI and provides the required recording and transcription notice.
The complete call flow
The useful part is what happens after hello.
The system gathers the right details and turns the conversation into an approved business action. The exact questions, authority, calendar, and handoff behavior are defined in the written scope.
Collect details
Confirms the information the team actually needs.
Complete the next step
Checks availability, books, captures, or notifies within the agreed rules.
Send a summary
The team receives a clear lead or appointment record.
When it should not decide alone
It does not have to pretend it knows.
You define what it may answer, what needs clarification, and what should reach a person. The agent can take a message, notify the team, or transfer according to the approved workflow.
- No invented prices, services, policies, or availability
- Important details confirmed before approved actions
- Human escalation for unusual situations
- Tested fallback behavior for provider outages
Answer or book
Uses approved business information and availability.
Capture and escalate
Notifies the appropriate person or takes a complete message.
Do not perform it
The system stays within the authority defined in the accepted scope.
Implementation
Configured, tested, approved, then activated.
Most standard single-location systems are targeted to be ready within 7–10 business days after the agreement, implementation payment, required information, and account access are complete.
Discovery
Map services, callers, intake questions, scheduling, handoff, and acceptance criteria.
Configuration
Add approved business knowledge, workflow rules, and the standard connection.
Testing
Test common, unusual, interrupted, correction, language, and provider-failure scenarios.
Activation
Launch after client approval and the written acceptance criteria are satisfied.
AI Front Desk
Managed customer response
From $2,500 implementation
$997 /month once live
The standard public offer includes one primary workflow, one agreed calendar or CRM connection, managed operation, monitoring, technical upkeep, and approved knowledge updates.
Monthly billing begins when the approved production system is activated. It does not begin merely because a proposal was accepted.
- Private testing before launch
- Clear written usage and scope boundaries
- Additional numbers, locations, channels, workflows, and integrations quoted separately
Questions
What business owners usually ask first.
Will callers know they are speaking with AI?
The production greeting and any required recording disclosure are configured for the accepted workflow and applicable requirements. The SwrlSite demonstration identifies itself as AI.
Can it transfer to a real person?
Yes, when transfer is included and the approved handoff conditions are met. It can also notify the team or take a complete message.
Can it use my current calendar?
A standard implementation includes one agreed calendar or CRM connection. Additional systems are scoped separately.
What happens if it misunderstands someone?
It can ask a clarification, confirm an important detail, take a message, or escalate instead of inventing an answer.
Can it provide prices or estimates?
Only when the accepted workflow provides approved pricing rules and clearly defines the system's authority. It should not improvise a price or promise.
When does monthly billing begin?
The recurring subscription begins on production activation, when the approved system is switched on for real customer use.
Will I always work directly with Hansell?
Hansell leads SwrlSite's product, technical, and quality standards. Depending on the engagement, the assigned SwrlSite lead may be Hansell or another qualified specialist. The responsible person is identified before paid work begins.
Test the product
Hear the receptionist handle a real conversation.
Call the live demonstration or schedule a setup conversation.