The phone line
Answers every call, gets the details, books the appointment, and texts the customer back. It sounds like a receptionist, not a menu.
Phone line · Follow up · Scheduling · Website
We build the systems that run a small business when the owner is busy.
A phone line that answers every call, gets the details, and books the job. Follow up that happens on its own. A website that gets people to call. All connected, so nothing is typed twice.
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Incoming call New caller Answered while you were on a job.
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Details taken
- Name
- Dana M.
- Job
- Water heater leak
- Address
- 58 Oak Lane
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Appointment booked Tomorrow, 9:00 to 11:00 am On your calendar.
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Text sent
Oak Plumbing: You’re booked for tomorrow between 9 and 11 am. Reply STOP to opt out.
The problem
The phone rings while you’re on a job.
Most of the businesses we work with are one owner and a few people. Booking happens by text. Invoices get chased at night. Every missed call is a customer who dialed the next name on the list.
What we build
We put software in front of that.
Follow up on its own
Reminders. The “did you still want that estimate” message. The review request after the job.
Scheduling, leads, and payments in one place
Connected, so nothing is typed twice.
A website built to get people to call or book
Wired into all of the above.
The AI is in there, doing the answering and the writing. We don’t lead with it because you’re not buying AI. You’re buying a phone that gets picked up and a calendar that fills itself.
How it works with Swrl
Small on purpose.
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You talk to the person who builds it.
The person on the call is the person who builds and runs your system.
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We host it and keep improving it.
Hosting and ongoing improvements are part of the monthly plan.
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Monthly plans.
Month to month, with no minimum term.
Hear it yourself
Call the line. It picks up.
Call our demo line and talk to it like a customer would. It answers, asks what you need, and offers a time to talk.
Who builds it
Run by Hansell Cruz.
Hansell is a software and systems engineer who kept infrastructure running at the FAA, NYC DOT, and Google Fiber before building for small businesses full time.
Swrl is small on purpose. You talk to the person who builds it.
More about Swrl →Let’s look at what your business needs.
Based in Nashville. Working with businesses anywhere.
contact@swrlsite.com